Problems With Carpets

Here are some potential problems you may get with carpets, no matter who supplies them.


Excess fibre shed when first installed. Could last for several weeks and is not a defect.


All carpets will flatten to some extent in traffic lanes and areas of concentrated wear, causing colour distortion caused by the pile reflecting light differently. Regular vacuuming will help prevent flattening. The best way to delay this is to buy the best short pile carpet you can afford.

Pile Reversal

This occurs when the pile direction changes and reflects light differently showing the effects of shading (also known as water marking.) No one knows why this happens, and since there is no curing process it is not considered a manufacturing fault.


Carpets with a high wool content can fade over time by exposure to UV light. The degree and speed of fade is dependant on the colour and localised conditions. Use curtains or blinds to reduce this effect. Polyprop carpets are not affected.


This is bobbling on a loop pile carpet (similar to what you may find on a sweater.) To avoid this use a vacuum with suction only (see vacuuming section.)


Caused by heavy objects. To reduce this becoming permanent, regularly move the furniture and other heavy objects where possible.To help lift the pile back up, use a coin and gently tease the pile upright.

Filtration Marks

These are the black edges commonly seen around the edges of rooms, especially on lighter coloured carpets. These are caused by the dirt and dust being blown through the carpet, either from underneath or through the pile of the carpet.

Use your vacuum nozzle in all the edges at least once per week, or more often if required. Avoid allowing the black edges to develop, as they are impossible to remove in severe cases.


Because carpets are kept on a roll for weeks or months prior to installation, they may not flatten out straight away, leading to ripples. Please allow 4-6 weeks for the carpets to settle, then call us and we will pop back to re stretch.

De lamination When Cleaning

When we have cleaned a carpet, especially an older one, occasionally there may be ripples left behind, and the carpet may look very lumpy, like this. This is a result of the heat in the cleaning water loosening the already loose glues between the 2 layers of carpet. As soon as the humidity in the carpet returns to normal, the carpet will settle down on its own. In all the years I have been doing this work, I have never NOT had a carpet return to normal.

It looks much worse than it is and only happens very occasionally, and usually only on very old carpets, or carpets that have had a lot of furniture dragged over them etc etc

De lamination On Carpets Not Been Cleaned

De lamination occurs when the 2 layers of the carpet become detached from each other, usually as a result of the glue that bonds the two layers breaking down. You can tell it’s delamination when the carpet ripples like the picture above, even before cleaning, but the carpet is still 100% attached to the grippers at the edges. As you can see from the picture below, the top layer (where the tufts of carpet go into) is totally separated from the bottom layer (that keeps it all together and tight against the skirting boards.)

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